We all have those days, those customers...

37637598 on 15/5/2006 at 05:52

i find your language to be quite offensive :D sorry, i just had to do it. I don't really... :sly: :p

Vigil on 15/5/2006 at 06:25

ITT we get all het up about sour customer service experiences from both sides of the fence and take it out on each other. Chillax, people. a) Working in corporate customer service is thankless enough already without it being painted as an immoral choice (for god's sake) and b) getting customers at a games store who aren't interested in social chitchat is hardly a crisis of respect and fellow-feeling.

PigLick on 15/5/2006 at 06:45

Yeh I used to work in retail and I hated the customers who would want to chat. I much preferred the ones who would just hand over the money, and get out.

Para?noid on 15/5/2006 at 10:52

I like it when the beer is tapped off to two seperate taps at the bar and then the customer thinks one beer is "doesn't taste right, doesn't taste right at all pal" because it's got a different flow head.

So I pour him a pint of the other stuff and he walks away happy. LOL ARMCHAIR CONNISEURS

ilweran on 15/5/2006 at 12:12

I worked in a department store for three years and it's made me very intolerant of rude customers and rude staff.

People talking on their mobiles while you were trying to tell them how much they needed to pay were very annoying, especially if there was a queue.

I had people throw things at me because they couldn't find a manned till- we weren't allowed to be on a till unless there was a customer there, so if the customer didn't approach a till or ask someone they could wander round endlessly.

Some customers on the busiest day of the year would use you as a personal shopper, then when seeing the queues would drop everything on the floor and walk off. And staff would get yelled at because we weren't allowed to open the fitting rooms on that day.

I was chatted up by childrens fathers while the mother was in the fitting room, I had slimey men put their arm round me to try and get a discount, drunk people wanting to negotiate discounts for buying two rugby shirts, elderly people who had been persuaded to open a store card without knowing what they were signing up for.

Parents dumping their children in the toy department and refusing medical treatment for them when they got injured or swearing at staff for telling them that they could not leave their children unattended.

People telling you far too much about their life & personal problems.

Mothers freaking out because a man was allowed into the fitting room with his disabled son.

And I was polite to everyone, except the woman who stood and shouted into my face for ten minutes, and wouldn't let me say a word because she wasn't going to be spoken to like that by someone like me. I'd told her that she couldn't use the childrens fitting rooms, she insisted that anyone should be allowed to use them. And the only way I was impolite back was that I was a bit abrupt in telling her how to make a complaint about me.

Ultraviolet on 17/5/2006 at 00:41

Tills and queues and... SOME SORT OF BRITISH HELL

fett: Customer service, not sales. I get to tell people who joined how the company ACTUALLY works. Besides, that's really the only way to pay the rent in this shithole town. I got stuck somewhere where, if you aren't a contractor or do construction, or if you don't have rich parents, you're fucked. And I work for a call center, not an insurance company. It's just the call center works for an insurance company...