Idsertian on 8/5/2018 at 17:03
Hi, I seem to have some issue with using Visible Upgrade. Whenever I try to run IW, the menu loads fine, but starting a new game results in a black screen after the character creation screen. If I run the task manager, I can see two instances of the game running, one of which is marked as "Not Responding". If I kill that one, wait a few seconds then alt-tab back to the game, it loads fine from there on. However, I've further found that the processes that are running the game are listed as "DeusExMain.exe", which as I understand, is not the correct name for the exe under the patch. I am confused as to why this is, since I have followed the install instructions to the letter several times. Either I'm missing something, or the installer has an issue.
For clarity's sake, here's what I've done to install the patch:
1. Download the Full version from ModDB.
2. Reboot my machine.
3. Shut down my AV (Bullguard Internet Security).
4. Download IW via Steam.
5. Run the game.
6. Quit the game and Steam, and run the patch installer.
7. Configured the installation, let the patch install and then configured via the Visible Tweaker.
8. Run the game via the shortcut and changed ingame options according to preference.
Despite this, I still get the issue I mentioned above. I have tried uninstalling both the patch and the game, and starting over from scratch several times, to no avail. At this point, I'm out of ideas. :confused:
Specs:
Win7 64-bit
i7-4790K 4Ghz
Geforce 1070 8GB
16GB RAM
nVidia driver version: 397.31
snobel on 8/5/2018 at 18:32
Hmm, weird... First suggestion would be to disable AV but you already did that - unless it was only disabled during the installation? Can you run the unpatched game, without the VU?
Idsertian on 8/5/2018 at 23:44
I get the same issue with the unpatched game, too, but after running the game with my AV turned off (with no difference), a wave of inspiration hit me. Turns out, the issue lies with the ShadowPlay overlay from GeForce Experience. As soon as I turned that off, the game worked without a hitch. I don't know if it's specific to this version of Experience, or just my setup, but you may want to edit the installation instructions with that info, regardless.
snobel on 9/5/2018 at 06:29
I will - thanks for reporting it.
stoo on 9/5/2018 at 23:53
Sadly I'm getting exactly the same issue as Idsertian, except in my case disabling Shadowplay didn't make any difference.
Upon starting a new game and selecting a player avatar, the screen goes black with the DXIW cursor on it and nothing else.
After maybe 10 seconds if I alt-tab I can see that Visible Upgrade Launcher has crashed.
Inline Image:
https://dl.dropboxusercontent.com/content_link/fYu44AkzrJWxXEHH4eQcQxq2YEl44k0PSo6AGEo7fBCLSeDKKHoYkR8mGe7DDlSm/fileI have to use Task Manager blind to force "Deus Ex 2 Visibly Upgraded" to close, as the black screen obscures everything, even when alt-tabbing or Ctrl-Alt-Del.
Steam version of DXIW
Windows 10 Pro Build 16299
Intel Core i7-5820K
16GB RAM
nVidia GeForce GTX 980
nVidia Driver 397.31
stoo on 10/5/2018 at 01:16
Figured it out. It's the Logitech Gaming Software, which I'm forced to name in full because LGS means something else around here ;)
Both my mouse and keyboard are Logitech. The software controls the fancy LED lighting on the keyboard and, presumably, some mouse stuff too.
I don't know specifically what each of the DXIW exe files actually does but...
When the Logitech Gaming Software is open (in the notification area that used to be called the system tray), when DXIW tries to close or suspend the "launch" process to start the main game process, it gets stuck. The "launch" process never closes, so there's an unresponsive "ghost" window sitting on top, never exiting, that holds the whole thing hostage.
Not having the Logitech Gaming Software running allows the launch process to exit "gracefully" (or however DXIW handles it internally, probably nothing graceful about it at all) and the main game window to come to the foreground.
The Logitech Gaming Software probably isn't the only software that can cause this issue, but in my case it's definitely the culprit.
I can live without fancy keyboard lights for one game.
Hope this helps someone.
Idsertian on 10/5/2018 at 02:10
Yeah, that's almost exactly what was happening to me, except I was able to alt-tab/ctrl-alt-del to the desktop without issue. I suspect that's a Win10 thing, though, as I've had similar issues with other games with that pos OS.
EDIT: A clarification to my situation after reading the new note added by snobel: I don't actually need to shut off my AV for the game to run fine, just ShadowPlay. That may just be my setup, though, BullGuard can be weird how it picks what it will and won't flag.
snobel on 10/5/2018 at 06:01
Quote Posted by stoo
Figured it out. It's the Logitech Gaming Software
Thanks, I've added it to the list...
Quote Posted by Idsertian
I don't actually need to shut off my AV for the game to run fine, just ShadowPlay.
Yes, but other users have reported the same issue with AV (Avast, at least). I've elaborated a bit in the first post to make it clearer.
Acleacius on 9/7/2018 at 07:51
Thanks to all, for the hard work on this Visual Upgrade! :)
Has anyone had an issue with the Pilot Beacon on the final Cairo visit, before leaving for Liberty Island? The sound effect is there but no Beacon, in the little alcove 2nd level of hanger 24. I've tried reloading the map and reloading from the previous level. Could be just a vanilla bug but going to try removing all the visuals before loading the map to see if it appears.
Thanks for any tips.
snobel on 9/7/2018 at 09:42
Odds are it's an original bug. But if you can upload a save I can look into it.