SubJeff on 7/6/2020 at 15:27
If I don't put in a new email address, which is marked optional, cannot change my password - I get a "please add email" message and the password remains unchanged.
Al_B on 8/6/2020 at 07:48
Your email address should be auto-populated when you go to the (
https://www.ttlg.com/forums/profile.php?do=editpassword) Edit Email & Password page. There isn't a need to change that field if you don't want to - just leave it alone if you don't want to change your email address.
SubJeff on 9/6/2020 at 20:16
I've had to change PW probably 5 times in the past week.
I don't know why. The process is problematic.
SubJeff on 22/6/2020 at 09:33
I'm still having this issue.
Reset AGAIN today.
And again, despite emptying the email fields and not wanting to update my email I get the "Please complete the required field "Email"." message.
Al_B on 22/6/2020 at 14:17
Why are you trying to empty the email field? If you do that then it thinks you are trying to change it to an empty string. The reason it says it's optional is because you don't need to touch it if it's already correct - not that you should remove the value.
ngarry243 on 10/8/2020 at 06:17
I had no problem changing my password, I entered a new password and had no e-mail request.