Azaran on 23/1/2013 at 10:14
So my new pc (Win 7 Home Premium, 8 gb of ram) has 4 memory slots, with 2 of them taken up (2 sticks of 4 gb each). I bought another pair, and put it in, and my system wouldn't boot up. I tried putting just one, and it worked, but now I have 10 gb instead of 12. I had scanned my system online, and it's meant to support up to 32 gb (Windows 7 Home is supposed to recognize up to at least 16). So why isn't my extra ram showing up?
june gloom on 23/1/2013 at 20:46
Because one of those RAM sticks is broken, perhaps?
Azaran on 23/1/2013 at 22:25
I got them brand new though, I don't get it :confused:
Al_B on 23/1/2013 at 22:41
Do you know the make and model of your motherboard in your system? I have seen some BIOS settings which are intended to help with older operating system compatibilities but not with the RAM size you're talking about.
I assume your new RAM sticks are a similar type and configuration to the existing ones - model numbers of both old and new RAM would also be useful.
Azaran on 23/1/2013 at 22:48
The sticks are DDR3 1600, the same type that came with the pc. I'm at work, but I'll check the motherboard model when I get home.
june gloom on 24/1/2013 at 01:16
Quote Posted by Azaran
I got them brand new though, I don't get it :confused:
And stuff always perfectly out of the box, all the time, and you never have to return stuff.
Azaran on 24/1/2013 at 05:10
Ok, my motherboard model is P8Z77-V LX. I don't know the manufacturer, it says it's unknown.
Ladron De La Noche on 24/1/2013 at 15:24
(
http://www.asus.com/Motherboard/P8Z77V_LX/) http://www.asus.com/Motherboard/P8Z77V_LX/
Test each RAM memory module separately, test each memory bank separately (test the banks first). A step by step process which should solve your problem.
(
http://www.memtest.org/) http://www.memtest.org/
MemTest 86+, use ISO image, USB stick or Floppy. One full pass is good enough, one error is one to many.
Azaran on 24/1/2013 at 19:10
Thanks, I'll try it later tonight
