Matthew on 16/9/2008 at 16:05
Sadly I'm in Northern Ireland, Biker, but your kind offer is appreciated!
bikerdude on 16/9/2008 at 16:15
Quote Posted by Matthew
Sadly I'm in Northern Ireland, Biker, but your kind offer is appreciated!
Right I had a quick chat with MSI UK and they said the drive should work as they are not aware of any limits.
If you have a mate with a newish pc plug the drive into his motherboard and see if it pics it up. Also have you check the obvious, the power and sata date cables..?
biker
Matthew on 16/9/2008 at 16:19
2 power cables, 2 power sockets, 2 data cables, 4 SATA sockets. I'll see if any of my buddies have a SATA rig and check it with them, otherwise it just goes straight back. Thanks Biker.
Oooh, just though - I have a computer class on Thursday taken by our local college's senior sysadmin. I may be able to ask him to check it over.
Matthew on 17/9/2008 at 13:59
Turns out the bastids slipped a £25 charge onto my credit card when I wasn't looking, without asking. That's getting cancelled sharpish.
bikerdude on 17/9/2008 at 15:56
Quote Posted by Matthew
Turns out the bastids slipped a £25 charge onto my credit card when I wasn't looking, without asking. That's getting cancelled sharpish.
well there is a disclaimer stating that if you send good back and they are faulty, they "might" charge you - so be nice and explain the steps you have taken to remedie the issue you have had and they should refund the charge.
How did it go with your sysadmin guy...?
biker
Matthew on 17/9/2008 at 16:06
Oh, I knew there would be a charge, but I kinda expected an invoice and all that before they just use my credit card details like that.
Won't see the sysadmin until tomorrow.
Matthew on 21/9/2008 at 19:04
Aaaaand the sysadmin confirms that his motherboard doesn't pick up the drive either (it actually makes the slot 'disappear' in his BIOS when he plugs it in), plus he was able to overhear 'strange mechanical noises' coming from it.
Time for it to go back to Overclockers, I think - plus I think I'll have to charge them for two postages etc etc.
bikerdude on 21/9/2008 at 19:43
Quote Posted by Matthew
Time for it to go back to Overclockers, I think - plus I think I'll have to charge them for two postages etc etc.
Speak to them on the phone 1st, explain the whole saga, and that you politley want your £25 plus 2x(£6?x2) lots of return postage and the price of the drive refunded. (Im guessing £80+25+6+6=£127 at this point), its far easier to agree who pays what before hand while everything is still friendly.
If you get any shit from them, PM all your details invoice etc and I will have a word with them.
biker
Matthew on 21/9/2008 at 21:32
Cheers Biker - however the last time I waited for an hour on the phone so I may just do that by email!
bikerdude on 21/9/2008 at 22:22
Quote Posted by Matthew
Cheers Biker - however the last time I waited for an hour on the phone so I may just do that by email!
get them at the right time of the day, around 10, or after 2
biker
